Effective Date: February 23, 2025
Fresh Finish Epoxy LLC respects your privacy and is committed to protecting the information you provide when visiting our website, FreshFinishEpoxy.com.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our epoxy flooring services.
Information We Collect
We may collect the following information:
Information You Voluntarily Provide
When you fill out a contact form, request a quote, call us, email us, or otherwise communicate with us, we may collect:
- Name
- Email address
- Phone number
- Property address
- Project details
- Any information you choose to provide
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral sources
This information helps us improve our website and services.
How We Use Your Information
We may use your information to:
- Respond to inquiries and quote requests
- Schedule consultations and services
- Communicate regarding projects
- Improve our website and customer experience
- Analyze website traffic and performance
- Protect against fraud and unauthorized activity
- Comply with legal obligations
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
We may use third-party analytics services such as Google Analytics to understand how visitors use our website. These services may collect information about your interactions with the site.
You can adjust your browser settings to refuse cookies if you prefer.
Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist us in operating our website, managing communications, processing inquiries, or providing services on our behalf.
We may also disclose information when required by law or when necessary to protect our legal rights, property, or safety.
Data Security
We take reasonable measures to protect the information you provide from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- Requesting access to information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of personal information where applicable
To exercise these rights, please contact us using the information below.
SMS Communications & Consent
By providing your mobile phone number through our website, contact forms, estimate requests, service requests, or other communications, you expressly consent to receive text messages from Fresh Finish Epoxy LLC regarding:
- Estimates and quotes
- Appointment scheduling and confirmations
- Project updates
- Service-related communications
- Customer support
- Follow-up communications regarding requested services
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message frequency may vary depending on your interaction with us and the status of your project.
Message and data rates may apply based on your mobile carrier plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us unless you opt in again.
For assistance, reply HELP to any message or contact us directly at:
Fresh Finish Epoxy LLC
Website: https://freshfinishepoxy.com
Email: info@freshfinishepoxy.com
Phone: (insert business phone number)
Consent to receive text messages is not a condition of purchasing any goods or services.
SMS Opt-In Methods
Customers may opt in to receive SMS communications from Fresh Finish Epoxy LLC through one or more of the following methods:
- Submitting a website contact form and checking an SMS consent checkbox
- Requesting an estimate through our website and providing consent to receive text messages
- Calling our business and verbally agreeing to receive text communications
- Sending us a text message first and initiating communication
- Completing a customer intake form that includes SMS consent language
When collecting consent through online forms, the consent checkbox is not pre-selected and requires affirmative action by the customer.
SMS Record Retention
We maintain records of SMS consent where required by applicable laws and carrier regulations to demonstrate compliance with messaging requirements.
☐ I agree to receive SMS text messages from Fresh Finish Epoxy LLC regarding estimates, appointments, project updates, and customer service. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Consent is not a condition of purchase. View our Privacy Policy and Terms of Service.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Fresh Finish Epoxy LLC
Website: FreshFinishEpoxy.com
Email: Freshfinishepoxy@gmail.com
Phone: 503-744-4415