Effective Date: February 23, 2025
Welcome to Fresh Finish Epoxy LLC (“Fresh Finish Epoxy,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of FreshFinishEpoxy.com and any services provided by Fresh Finish Epoxy LLC.
By accessing or using our website, requesting a quote, submitting a contact form, communicating with us, or engaging our services, you agree to be bound by these Terms.
1. Company Information
Fresh Finish Epoxy LLC provides epoxy flooring, polyaspartic flooring, concrete coating, surface preparation, concrete repair, and related flooring services for residential and commercial properties.
2. Website Use
You agree to use this website only for lawful purposes.
You may not:
- Use the website in violation of any applicable law or regulation.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the operation, security, or functionality of the website.
- Copy, reproduce, distribute, or exploit website content without prior written permission.
We reserve the right to restrict or terminate access to the website for violations of these Terms.
3. Estimates and Quotes
All estimates and quotations provided by Fresh Finish Epoxy LLC are based on information available at the time of inspection or inquiry.
Final pricing may vary due to:
- Actual project measurements
- Concrete condition
- Surface preparation requirements
- Repair requirements
- Material selections
- Site accessibility
- Customer-requested changes
Quotes may expire if not accepted within the timeframe specified.
4. Scheduling and Deposits
Project scheduling is subject to availability.
A deposit may be required before work begins. Deposit requirements will be communicated prior to scheduling.
If access to the property is not available on the scheduled installation date, Fresh Finish Epoxy LLC reserves the right to reschedule the project and charge any reasonable costs incurred.
5. Customer Responsibilities
Customers agree to:
- Provide accurate project information.
- Ensure access to the work area.
- Remove vehicles, belongings, and obstructions before installation.
- Disclose known concrete, moisture, or structural issues.
Delays or additional work caused by undisclosed conditions may result in additional charges.
6. Flooring Performance and Limitations
Epoxy, polyurea, and polyaspartic coating systems are highly durable but are not indestructible.
Customers acknowledge and understand:
- Concrete is a natural material and may contain imperfections.
- Existing cracks may reappear over time.
- New cracks may develop due to natural settling or structural movement.
- Surface variations, pinholes, texture differences, and minor color variations may occur.
- Heavy impacts, dragging equipment, sharp objects, chemicals, or improper use may damage the coating.
- Moisture vapor transmission, concrete contamination, or substrate failure may affect coating performance.
Fresh Finish Epoxy LLC cannot guarantee against future concrete movement, cracking, moisture intrusion, or substrate-related failures that are outside our control.
7. Warranty
Any warranty provided by Fresh Finish Epoxy LLC shall be governed exclusively by the written warranty provided for the specific project.
Warranty coverage may be void if damage results from:
- Abuse or misuse
- Structural movement
- Moisture-related issues
- Chemical exposure
- Impact damage
- Improper maintenance
- Alterations performed by third parties
Warranty claims must be reported promptly upon discovery.
8. Payments
Payment terms will be outlined in your estimate, invoice, or project agreement.
Late payments may be subject to:
- Interest charges permitted by law
- Collection costs
- Attorney fees and court costs where permitted
Fresh Finish Epoxy LLC reserves the right to suspend work until outstanding balances are paid.
9. Intellectual Property
All content on FreshFinishEpoxy.com, including text, graphics, logos, images, videos, designs, and other materials, is the property of Fresh Finish Epoxy LLC and is protected by applicable intellectual property laws.
Unauthorized use is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, Fresh Finish Epoxy LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:
- Website use
- Service delays
- Property conditions beyond our control
- Loss of profits
- Loss of business opportunities
- Business interruption
In all cases, our total liability shall not exceed the amount paid by the customer for the specific project giving rise to the claim.
11. Disclaimer
The website and all information contained on it are provided on an “as-is” and “as-available” basis.
Fresh Finish Epoxy LLC makes no warranties regarding:
- Website availability
- Website functionality
- Accuracy of information
- Error-free operation
12. Third-Party Links
Our website may contain links to third-party websites.
Fresh Finish Epoxy LLC is not responsible for the content, privacy practices, or security of third-party websites.
13. Indemnification
You agree to indemnify and hold harmless Fresh Finish Epoxy LLC, its owners, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from:
- Your use of the website
- Your violation of these Terms
- Your misuse of our services
14. Governing Law
These Terms shall be governed by the laws of the State of Oregon without regard to conflict-of-law principles.
Any legal dispute arising from these Terms or our services shall be brought exclusively in a court of competent jurisdiction located in Oregon.
15. Changes to These Terms
Fresh Finish Epoxy LLC reserves the right to update or modify these Terms at any time.
Changes will become effective upon posting to this website.
Your continued use of the website constitutes acceptance of any revised Terms.
16. Contact Information
Fresh Finish Epoxy LLC
Website: FreshFinishEpoxy.com
Email: info@freshfinishepoxy.com
Phone: (Insert Business Phone Number)
If you have questions regarding these Terms of Service, please contact us using the information above.
17. SMS Communications Terms
By providing your mobile phone number through our website, contact forms, quote request forms, phone conversations, or other communications, you consent to receive text messages (SMS and MMS) from Fresh Finish Epoxy LLC regarding:
- Estimates and quotes
- Appointment scheduling and reminders
- Project updates
- Customer service communications
- Follow-up communications regarding services you requested
Consent
Your consent to receive text messages is voluntary and is not a condition of purchasing goods or services from Fresh Finish Epoxy LLC.
Message Frequency
Message frequency may vary depending on your interactions with us and the status of your project.
Message and Data Rates
Standard message and data rates may apply according to your wireless carrier plan. Fresh Finish Epoxy LLC is not responsible for any carrier charges.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
to any text message sent by Fresh Finish Epoxy LLC.
After opting out, you may receive a final message confirming your request.
Help
For assistance, reply:
HELP
or contact us through FreshFinishEpoxy.com.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy of SMS Information
Mobile phone numbers collected for SMS communications will be used solely for purposes related to Fresh Finish Epoxy LLC’s services. We do not sell, rent, or share mobile phone numbers with third parties or affiliates for marketing purposes.
By using FreshFinishEpoxy.com, submitting a form, requesting a quote, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.